Privacy Policy

Effective Date: January 2026

At GroKon Restaurants, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you interact with our website, services, and communications.

1. Information We Collect

We may collect the following types of information:

Personal Information

* Name

* Email address

* Phone number

* Mailing address

* Reservation details

* Order information

* Payment-related information (processed securely through third-party providers)

Automatically Collected Information

When you visit our website, we may automatically collect:

* IP address

* Browser type

* Device information

* Pages visited

* Time spent on pages

* Referral source

* Cookie and tracking data

2. How We Use Your Information

We use your information to:

* Provide restaurant services and customer support

* Process reservations and orders

* Send appointment confirmations and updates

* Send promotional emails and SMS messages (when consent is provided)

* Improve our website and customer experience

* Analyze website traffic and marketing performance

* Comply with legal obligations

3. SMS Communications & Consent

By providing your phone number and opting in to receive SMS communications, you consent to receive text messages from GroKon Restaurants regarding:

* Reservations

* Order updates

* Promotions

* Customer support

* Marketing campaigns

SMS Message Frequency

* Message frequency may vary depending on your interaction with our services.

Message & Data Rates

* Message and data rates may apply depending on your mobile carrier plan.

Opt-Out Instructions

You may opt out of SMS communications at any time by replying:

* STOP to unsubscribe

* HELP for assistance

You may also contact us directly at:

* Email: [Insert Support Email]

* Phone: [Insert Support Number]

SMS Consent Protection (CRITICAL)

* SMS opt-in data and consent will not be shared, sold, rented, or disclosed to any third parties or affiliates for marketing or promotional purposes.

* This includes your phone number, SMS consent status, and messaging preferences.

4. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to:

* Improve website functionality

* Analyze site traffic

* Personalize user experiences

* Support marketing and advertising efforts

Types of cookies we may use include:

* Essential cookies

* Analytics cookies

* Performance cookies

* Advertising cookies

Users may disable cookies through their browser settings; however, some website features may not function properly.

5. Data Sharing & Third Parties

We may share information with trusted third-party service providers solely for business operations such as:

* Payment processing

* Reservation systems

* Email delivery

* SMS delivery platforms

* Website analytics

These providers are contractually obligated to safeguard your information.

* We do not sell personal information to third parties.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information against:

* Unauthorized access

* Disclosure

* Alteration

* Misuse

* Destruction

While we strive to protect your information, no method of electronic transmission or storage is 100% secure.

7. Your Rights & Choices

You have the right to:

* Access your personal information

* Correct inaccurate information

* Request deletion of your information

* Withdraw consent for marketing communications

* Opt out of email or SMS marketing at any time

To exercise these rights, contact us at:

* Email: [Insert Contact Email]

* Phone: [Insert Phone Number]

Email Unsubscribe

* You may unsubscribe from marketing emails by clicking the “unsubscribe” link included in our emails.

SMS Unsubscribe

* Reply STOP at any time to stop receiving SMS messages.

8. Children’s Privacy

* Our services are not directed to children under 13 years of age, and we do not knowingly collect personal information from children.

9. Changes to This Privacy Policy

* We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.

10. Contact Information

If you have questions about this Privacy Policy or your personal information, contact us at:

GroKon Restaurants

Website: https://grokonrestaurants.com/

Email: GrokOn Restaurant Marketing
Phone: (314) 742-8177